BAGH doesn’t leave you guessing about your support requests. Once a case is closed or a ticket is resolved, you’ll receive a system notification that summarizes the outcome. These alerts are often missed by users who don't check their dashboard or email updates.
This post explains where to view your ticket resolutions, what each notification means, and how to reply if you're not satisfied with the response. We also guide you on how to reopen a closed ticket or follow up if your issue is only partially resolved.
Understanding support status helps you avoid duplicate messages and speeds up follow-ups.
To see how BAGH alerts users about resolved tickets, check out Bagh Live and keep track of your support history the right way.